Employee Spotlight – Delmi Arias

July’s Employee Spotlight shines on Delmi Arias, RN, and Clinical Analysis for the Performance Improvement Department at Flushing Hospital Medical Center (FHMC).

Delmi Arias is a valued employee who works collaboratively with the MediSys Sepsis and Stroke Coordinators as well as conducting chart audits for regulatory compliance and reports findings to the New York State Department of Health (NYS DOH).

In addition to her degree as a Registered Nurse, Delmi is studying for a Bachelor’s Degree in Nursing.  She is slated to graduate by the end of 2019.

Delmi credits much of her drive and success to her loving family. “I like to lead by example and I am blessed with doing what I love and having the support of my ‘Better Half’ Junior and children, Daniel, Anisa and Rosie.”

When not at work, Delmi loves binge watching countless episodes of her favorite show, “The Office,” being adventurous by exploring the city with her children and listening to Pastor T.D. Jakes sermons for inspiration.

“Serving this community and enhancing our patient’s stay and quality of life is a couple of the things I love best about my work. But, there are challenges too.  I am tasked with learning all the latest guidelines from the NYS DOH for management of the Stroke and Sepsis programs.  The guidelines are always changing.  As soon as I think ‘I GOT IT!’ the guidelines change.  It keeps me at the top of my game. “

Flushing Hospital Medical Center congratulates Delmi Arias for receiving July’s Employee Spotlight!

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – William “Jasper” Jackson

Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on William “Jasper” Jackson.  Jasper is the Program Administrator in the Department of Medicine.

As Program Administrator, for the past five and a half years, Jasper has the responsibility of assisting in the day-to-day workings of the department.  He assists with the planning, implementation and monitoring of various processes and systems, as well as providing general office suppoemployee spotlight flushing hospital medical centerrt for the faculty, residents and staff.

When not at work, Jasper enjoys hiking and spending time with his family.  Additionally, he is involved in his community.  He is currently a board member at his Co-op as well as the Shirley Chisholm Day Care Centers, Inc.

Jasper loves the work he does even though there can be challenges with ensuring compliance with departmental and institutional requirements.  “The most rewarding part of my job is the sense of accomplishment as projects and tasks are completed.  I also love my interactions with colleagues throughout our network.”

Congratulations William “Jasper” Jackson for being chosen as June’s Employee Spotlight!

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

April’s Employee Spotlight Shines on Jayne Koerber!

April’s Employee Spotlight shines on Jayne Koerber, clerk and medical transcriber for the Department of Radiology at Flushing Hospital Medical Center (FHMC).  She has been a valued employee at FHMC for the past 32 years.

On any given day, you will find Jayne answering phones, scheduling patient appointments, verifying insurance eligibility and forwarding radiologic reports to the necessary departments.

Jayne Koerber greets every day with a smile.  She states that the part of her job that is most rewarding is, “Helping patients in our hospital and our community; always treating them with respect and compassion.”

She loves her work at FHMC, although it can be challenging because, “You must be able to multi-task.  The phones are always ringing, patients are coming in for registration and insurance companies call for authorizations all simultaneously.”

Jayne resides with her husband Al.  She has two daughters, Elizabeth and Kristina.  She loves to take long walks, cook and shop.  Some of her other non-work related hobbies are working with charities such as The Lupus Foundation, St. Jude’s Hospital Pemphigus Foundation and the Lustgarten Foundation.

Flushing Hospital Medical Center congratulates Jayne Koerber for receiving April’s Employee Spotlight!

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Gregory Buie

This month, Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on Security Officer Gregory Buie. Gregory has been a security officer for three years and is tasked with securing the hospital premises, protecting its personnel, monitoring the hospital’s closed circuit TV (CCTV), and checking that the proper hospital identification is being displayed on each employee.

Gregory is married, has four children and two grandchildren. When he is not at work, he enjoys traveling, basketball, football and being active in his church.

“The most rewarding part of my job is helping people. Although there can sometimes be differences with personalities, I always remember that the person I’m speaking with may not be feeling well or is worried about a loved one they are there to visit and they deserve my respect and patience.”

We thank Gregory Buie for his valuable services to Flushing Hospital, and recognize him as a great asset to our team.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Nancy DeLano-Tomczyk

This month the Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on Nancy DeLano-Tomczyk.

Nancy has been a Flushing Hospital Medical Center employee since 1988, and has held many titles including Out Patient Billing Clerk, Payroll Clerk, Payroll Supervisor and currently, Payroll Manager.

Nancy is tasked with keeping updated payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, as well as job titles and department transfers. She is directly responsible for overseeing the hospitals payroll, in other words, she’s the person who makes sure FHMC employees are paid!

Outside of her regular job duties, Nancy, is active in a number of hospital events.  She is a Fit Bit Challenge team member and Co-Chair of the FHMC Celebration committee.  On any given day, you will see Nancy collecting donations for Making Strides Pacesetter and fundraising  for Breast Cancer Awareness, as well as volunteering at the MediSys Annual Golf Outing and participating in the FHMC Halloween Costume Contest; a contest that she has won several times.

Nancy’s greatest loves are her two sons Joseph, 27 and Kevin 24, as well as her beautiful granddaughter, Julianna who she refers to as her “Partner in Crime.”  She spends her free time listening to music, journaling and traveling.  She loves to try new restaurants, go to the movies, Broadway plays, and sifting through garage sales.

Although her job is rewarding, there are challenges.  One challenge is coordinating all the departments to make the deadline when submitting their payroll.

In closing, Nancy shared, “I can honestly say that I never wake up thinking I don’t want to go to work.  I truly enjoy my job and the amazing people I work with.  I consider everyone at Flushing Hospital Medical Center my family.”

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

January’s Employee Spotlight Shines on Soomita Tewari

This month the Flushing Hospital Medical Center’s Employee Spotlight shines on Soomita Tewari, Executive Assistant to President and CEO, Bruce J. Flanz, as well as the Executive Vice President and Chief Operating Officer, Robert Levine.

As Executive Assistant, Soomita regularly schedules appointments, creates reports and sends correspondence, attends meetings and records minutes from the meeting.  She further acts as a liaison between administration and staff in an effort to ensure smooth operations at the hospital.  As the Administrative Office “Gatekeeper” she screens and directs calls and issues to the appropriate departments for follow-up, manages office services and supervises the Executive Receptionist.

Soomita Tewari joined the MediSys Health Network in 2007 as the Administrative Assistant in Performance Improvement (PI).  She worked in PI for six years before becoming the Medical Staff Coordinator.

In 2013, after being offered the position of Executive Assistant, Soomita joined the staff at Flushing Hospital Medical Center.

Soomita holds an Associate’s Degree in Health Service Administration, a Bachelor’s Degree in Health Information Management and gained the certification of a Registered Health Information Administrator (RHIA) and a Notary Public, which assist her in the position she holds.

Soomita is a dedicated wife and mother of two children who moved from Guyana to the U.S. in 2000, seeking a new future for her family.  Her hobbies include yoga, reading and watching movies.  She is the treasurer of Shri Surya Narayan Mandir and a community outreach member of Surya Narayan Seva Outreach Sang.

When asked what the most rewarding part of her job is, Soomita responded, “When I first interviewed, Mr. Flanz told me that I would have to be the face and voice of Flushing Hospital.  Even though I know we are all representatives of the hospital, this statement stayed with me.  I take pride in being an “Ambassador” of the hospital and try to treat everyone that interacts with Administration with a welcoming attitude and utmost respect.  I try to make everyone feel as though they are a part of the team because in essence, we are all part of the team.”

Although her job can present many challenges, Soomita Tewari faces each with her signature smile, calm demeanor and professionalism.  She is a wonderful asset to the Flushing Hospital Medical Center team.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

EMPLOYEE SPOTLIGHT – DILINI “CHRISTINA” RANJANI

Dilini “Christina” Ranjani is a familiar face to many people at Flushing Hospital Medical Center (FHMC). Christina, as she prefers to be called, has been at FHMC since she was interning in her field of Art Therapy close to 7 years ago.

During her time at FHMC, Christina Ranjani grew as a clinician by earning her MS in Addiction Counselling and an MPS in Art Therapy. She is currently a full time Art Therapist at FHMC.

A typical day for Christina begins in the areas of the hospital’s 3 north 1 Unit, the Department of Psychiatry and the Chemical Dependency Unit hosting various group sessions with patients to help them redirect their behaviors by focusing positive outlets.

When asked what she finds most challenging about her job, Christina stated, “Every job has its challenges. For me, it’s challenging to get our patients to focus because most suffer with a form of addiction and/or mental illness.  It is my job to try to retrain their behavior so that it brings them to mental and physical health”

Although challenging, there are many rewards for doing the type of work that Christina does especially when she brings a patient to their mental or physical baseline with proper medication management causing them to become a productive member of society.

Christina is a proud employee who takes her job seriously.  She knows that the people entrusted to her care are at a very vulnerable emotional point in their lives and they rely on her expertise, compassion and understanding of what it will take to get them healthy.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Tracy M. Norris, LCSW

Meet Tracy M. Norris, LCSW.  Tracy is a dedicated social worker, doctoral student and Clinical Manager at the Flushing Hospital Medical Center’s (FHMC) Mental Health Clinic.

As Clinical Manager, Tracy’s daily responsibilities are many.  Whether overseeing patient care, staffing, medication trouble shooting, communicating with administrators or providing direct consults for patients Tracy’s days are eventful.

Tracy considers every day to be her best day.  No matter the challenge or accomplishment she is focused on the patient by always striving to improve patient care and overall satisfaction.

“When you know that your patients are healthy, happy and safe, you have a sense of pride and personal fulfillment” is how Tracy describes what pleases her most about the work she does.

Tracy does not keep her dedication to mental health tethered to inside the hospital.  She maintains a rigorous community outreach schedule bringing her knowledge to the surrounding community and schools in Flushing.

She hosts community workshops on various topics including, but not limited to:

  • Internet Safety
  • Satellite Babies
  • Mental Health 101
  • Anger and Rage Management in Adolescents
  • Parenting a pre-teen
  • Cyber-Bullying

“Outreach is a way of putting a human face on a mental health issue that may be culturally stigmatized causing people to not want to reach out for help.” “I feel that if I can influence a child or help a parent to connect with their child, I have made a difference,“ stated Tracy.

To Tracy M. Norris, life is about meaning. Her work and her patients as well as being part of the social work team at Flushing Hospital Medical Center are her greatest motivation. She states, “They are a good reason to jump out of bed every day!”

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Lois Pettis, LPN, Office Manager Wound Care Center

This month’s Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on Lois Pettis, LPN and Office Manager of the Wound Care Program.

Lois has one daughter, Maya Pettis .  Being widowed at a young age and having to raise  Maya on her own, Lois had to really focus on becoming the sole provider, caretaker and role model for her daughter.  She achieved those goals through her deep faith, positive attitude and strong work ethic.  Lois believes in leading by example and lead she does! That is why she is quick to beam with pride about the fact that Maya will soon be a graduate of Fordham University.

Originally from North Carolina, Lois and Maya have made their home in Rosedale, Queens where they are deeply involved with their church.  In fact, Lois is part of the Nurses Board at the church.

Lois Pettis feels that when you are in the medical profession, your calling is not only to be used when you are at your workplace. “I try to make everyone feel important.   That is very important to me- everyone deserves to be made to feel special,” stated Lois.  The “personal touch” is what she strives for her patients to feel, in addition to getting excellent health care.

Lois Pettis is a beloved member of the Wound Care Team.  A “normal” day for Lois Pettis is never completely normal.  Most of her day is spent scheduling patients, meeting with patients, speaking with insurance providers, family members and working on staffing issues.

“Lois is best known for her welcoming smile and gentle nature with our staff and patients.  She is an asset to our department and a large part of why our wound care center is so successful” said Fran Pugliese, Director of the Wound Care Center.

When asked what motivates her to do her job so well, Lois answers with a wide smile, “The patients! You have to understand that our patients sometimes come in for treatment multiple times a week.  You get to know them, their story and their family members.  They become family to us.”

Lois Pettis is a success in both her personal and professional life.  She is registered LPN, registrar, billing and coding expert, and will soon start a Master’s program in Hospital Administration.

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.