August Employee Spotlight – Michael Saavedra

August’s Employee Spotlight shines on Michael A. Saavedra, Lead Material Handler at Flushing Hospital Medical Center (FHMC).

Michael has been a valued employee at FHMC for the past 32 years.  First, as a Material Handler and currently as Lead Material Handler, Michael supervises the day to day operations of the store room and receiving.

Michael Saavedra attended New York University, is a motor cycle enthusiast, and through the motorcycle community, raises money for various charitable organizations.

“Working with my great team and supply chain makes my job so much easier.” stated Michael.  “I make it my duty to ensure that all departments are accommodated with the items to help them better serve the patients and the hospital.”

He prides himself on making sure that the inventories are at optimal stock, continually checks expiration dates and cycles out any expired items from being brought to the departments he serves.

Flushing Hospital Medical Center congratulates Michael A. Saavedra for receiving August’s Employee Spotlight!

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Delmi Arias

July’s Employee Spotlight shines on Delmi Arias, RN, and Clinical Analysis for the Performance Improvement Department at Flushing Hospital Medical Center (FHMC).

Delmi Arias is a valued employee who works collaboratively with the MediSys Sepsis and Stroke Coordinators as well as conducting chart audits for regulatory compliance and reports findings to the New York State Department of Health (NYS DOH).

In addition to her degree as a Registered Nurse, Delmi is studying for a Bachelor’s Degree in Nursing.  She is slated to graduate by the end of 2019.

Delmi credits much of her drive and success to her loving family. “I like to lead by example and I am blessed with doing what I love and having the support of my ‘Better Half’ Junior and children, Daniel, Anisa and Rosie.”

When not at work, Delmi loves binge watching countless episodes of her favorite show, “The Office,” being adventurous by exploring the city with her children and listening to Pastor T.D. Jakes sermons for inspiration.

“Serving this community and enhancing our patient’s stay and quality of life is a couple of the things I love best about my work. But, there are challenges too.  I am tasked with learning all the latest guidelines from the NYS DOH for management of the Stroke and Sepsis programs.  The guidelines are always changing.  As soon as I think ‘I GOT IT!’ the guidelines change.  It keeps me at the top of my game. “

Flushing Hospital Medical Center congratulates Delmi Arias for receiving July’s Employee Spotlight!

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – William “Jasper” Jackson

Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on William “Jasper” Jackson.  Jasper is the Program Administrator in the Department of Medicine.

As Program Administrator, for the past five and a half years, Jasper has the responsibility of assisting in the day-to-day workings of the department.  He assists with the planning, implementation and monitoring of various processes and systems, as well as providing general office suppoemployee spotlight flushing hospital medical centerrt for the faculty, residents and staff.

When not at work, Jasper enjoys hiking and spending time with his family.  Additionally, he is involved in his community.  He is currently a board member at his Co-op as well as the Shirley Chisholm Day Care Centers, Inc.

Jasper loves the work he does even though there can be challenges with ensuring compliance with departmental and institutional requirements.  “The most rewarding part of my job is the sense of accomplishment as projects and tasks are completed.  I also love my interactions with colleagues throughout our network.”

Congratulations William “Jasper” Jackson for being chosen as June’s Employee Spotlight!

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight Shines On Cyril Reid

May’s Employee Spotlight shines on Cyril Reid, better known to all as “CJ,” a Third Cook at Flushing Hospital Medical Center’s (FHMC) cafeteria.

Each morning, CJ is at the server grilling delicious breakfast fare for visitors and employees.  He is well known for his vegetable omelets.  He takes great pride and care in the preparation and presentation of each dish prepared.

Although CJ is a fairly new employee at FHMC, he has quickly developed a positive reputation and following.

When CJ is not at FHMC, he enjoys spending time with his lovely girlfriend, mother, grandmother and siblings.  When they are together CJ shares with them his love for family, basketball and, of course, food.

CJ stated that the most rewarding part of his job is, “Getting compliments from customers telling me that what I served them was delicious.” He tries his very best to make sure that any and all unforeseen obstacles within his control are addressed before he takes his place at the grill station.

For serving it up just right, we shine the Employee Spotlight on Cyril Reid.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Flushing Hospital’s Employee Spotlight Shines on our New Qualified Medical Interpreters

March’s Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on a group of employees who recently completed the Qualified Medical Interpreter Training program (QMI).

Many of the patients who are treated at FHMC are fluent in a language other than English.  If their care and diagnosis instructions are not given to them in their natural language, they may not completely understand their health issues and what assistance they will need after discharge.

The employees who were certified work in various departments throughout FHMC and will now be able to provide face-to-face language assistance for Limited English Proficient (LEP) patients.

The 14 amazing employees who are now Qualified Medical Interpreter’s are:

Spanish –

  • Elba Cabrera
  • Cinthia Fajardo
  • Tatiano Giraldo
  • Anthony OlivioJack
  • Davila

Mandarin –

  • Shumin Lin
  • Amy Xueyun Zou
  • Yawen Yen
  • Linda Fu
  • Amy Lam
  • Fiona Chen
  • Chai Jiang
  • Xiao Ping You
  • Qin Cang

Flushing Hospital will continue its commitment to grow in cultural sensitivity and train as many QMI’s as possible over the next few months to reach a goal of 100 QMI’s or more.

Congratulations go out to all the new QMI’s !

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Carmen DeSuza-Tobitt

Flushing Hospital Medical Center’s (FHMC) February Employee Spotlight shines on Carmen DeSuza-Tobitt, ER, RN, Case Manager.  Carmen has been an employee at FHMC for 30 years serving as a Case Manager, Registered Nurse and Pediatrics ICU Nurse.

Denise James, Director of the Case Management and Social Work Department, describes Carmen as a “Dedicated, hardworking individual who goes above and beyond the call of duty.  She is trustworthy, knowledgeable and shares her knowledge with her fellow case managers. To say that Carmen DeSuza-Tobitt exceeds the expectations of employees at FHMC’s Case Management and Social Work Department would be an understatement.”

Since Carmen is assigned to the Emergency Room, as part of her duties, she provides guidance to the healthcare team on meeting criteria for inpatient hospital stays and coordinating safe discharge plans.  She also assists with post hospital-care in addition to providing social support to the patients and families.

As a Case Manager, it is difficult for Carmen to see patients that require further aftercare and cannot afford it or are uninsured.  It is during those times that Carmen rises to the occasion and addresses any challenge she is dealing with.  Her main concern is making the appropriate decision for anyone entrusted in her care.  She is committed to making the best out of any situation.

When not at work Carmen enjoys spending time with her husband of 32 years and her 2 children.  She is very active in her church, loves meeting and talking with people and watching TV, especially romantic movies.

“I don’t believe in complaining as my dad always taught and reminded me how blessed I am.”  These are words that Carmen lives by.

Congratulations Carmen DeSuza-Tobitt on being February’s Employee Spotlight!

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Gregory Buie

This month, Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on Security Officer Gregory Buie. Gregory has been a security officer for three years and is tasked with securing the hospital premises, protecting its personnel, monitoring the hospital’s closed circuit TV (CCTV), and checking that the proper hospital identification is being displayed on each employee.

Gregory is married, has four children and two grandchildren. When he is not at work, he enjoys traveling, basketball, football and being active in his church.

“The most rewarding part of my job is helping people. Although there can sometimes be differences with personalities, I always remember that the person I’m speaking with may not be feeling well or is worried about a loved one they are there to visit and they deserve my respect and patience.”

We thank Gregory Buie for his valuable services to Flushing Hospital, and recognize him as a great asset to our team.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Fran Goulston

The November Employee Spotlight shines on Frances (Fran) Goulston.  Fran is the Continuing Medical Education (CME) Coordinator at Flushing Hospital Medical Center (FHMC).  She has been a well-respected member of the FHMC team since October, 2000.

As Coordinator for CME activities, her duties include the organization of conferences, maintaining resident attendance records, distribution of CME credits, handling the funds devoted to conferences, finding and contacting guest speakers, maintaining relationships with sponsoring agencies as well as maintaining relationships with staff at Flushing and Jamaica Hospital’s.  Fran also works with the hospital’s surrounding community organizations and medical groups such as the Association of Chinese American Physicians (ACAP).

At home, Fran Goulston is known as the backbone of her family.  When she is not at work, she can be found with her daughter Eva, Drew, shopping with her nieces,  watching TV with their puppy Royce or working for her community as Vice President of the Howard Beach Lindenwood Civic Association.

When asked about how she feels about her work, she stated, “Being a people person, I really like the day to day interactions I have with people from different professional and ethnic backgrounds.  My job can be challenging, but I like a good challenge!”

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Nancy DeLano-Tomczyk

This month the Flushing Hospital Medical Center’s (FHMC) Employee Spotlight shines on Nancy DeLano-Tomczyk.

Nancy has been a Flushing Hospital Medical Center employee since 1988, and has held many titles including Out Patient Billing Clerk, Payroll Clerk, Payroll Supervisor and currently, Payroll Manager.

Nancy is tasked with keeping updated payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, as well as job titles and department transfers. She is directly responsible for overseeing the hospitals payroll, in other words, she’s the person who makes sure FHMC employees are paid!

Outside of her regular job duties, Nancy, is active in a number of hospital events.  She is a Fit Bit Challenge team member and Co-Chair of the FHMC Celebration committee.  On any given day, you will see Nancy collecting donations for Making Strides Pacesetter and fundraising  for Breast Cancer Awareness, as well as volunteering at the MediSys Annual Golf Outing and participating in the FHMC Halloween Costume Contest; a contest that she has won several times.

Nancy’s greatest loves are her two sons Joseph, 27 and Kevin 24, as well as her beautiful granddaughter, Julianna who she refers to as her “Partner in Crime.”  She spends her free time listening to music, journaling and traveling.  She loves to try new restaurants, go to the movies, Broadway plays, and sifting through garage sales.

Although her job is rewarding, there are challenges.  One challenge is coordinating all the departments to make the deadline when submitting their payroll.

In closing, Nancy shared, “I can honestly say that I never wake up thinking I don’t want to go to work.  I truly enjoy my job and the amazing people I work with.  I consider everyone at Flushing Hospital Medical Center my family.”

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.

Employee Spotlight – Melissa Melgar

This month the Flushing Hospital Medical Center’s Employee Spotlight shines on Melissa Melgar.

Melissa is a Flushing Hospital Medical Center employee for the past 12 years. She currently holds the title of Office Manager, Psychiatry Administration.

On any given day, Melissa assists with organizing on-call coverage for the Department of Psychiatry, credentialing newly assigned medical professionals and arranging Continuing Medical Education credits (CME).

Additionally, Melissa works with and prepares for the Joint Commission on HealthCare Organizations (JCAHO), Office of Mental Health (OMH), Organization for the Advancement of Structured Information Standards (OASAS) and Department of Health (DOH) prior to and during surveys.

Melissa’s greatest loves are her two children, Matthew age 4 and Maya, age 3.  She spends her free time site seeing, biking, dancing, taking road trips and adventures with her family and friends.

She is also a champion of charities such as Breast Cancer Walk, raising funds for Breast Cancer Research, advocating for heightened awareness for Beckwith Wiedemann Syndrome and Ronald McDonald House.

Although her job can, at times, be challenging; Melissa feels that helping others, making a difference in another person’s life and seeing the gratitude in patient’s faces is what makes it all worthwhile.

Melissa Melgar strongly believes that everyone should be made to feel important.

 

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.