April’s Employee Spotlight shines on Leonel Torres.  “Leo” as he’s referred to, has been an employee at Flushing Hospital Medical Center (FHMC) for the past three years as the Information Systems Supervisor and before that, Leo worked at Jamaica Hospital Medical Center for 4 years.

In his capacity, he provides technical support related to network issues, computer systems and hardware and software issues to insure all departments, hospital wide, are able to provide the necessary quality of care to patients or meet departmental performance goals.

Leo finds his job very rewarding because he is ensuring patients get the best quality of care by helping the healthcare providers have the resources available to provide such care.

He admits that it can sometimes his job can be challenging especially when he is trying to understand an issue and resolve it in a timely fashion, especially when the user isn’t a technical person themselves, but Leo notes, “The silver lining is the ability to both resolve the issues for them and help them better understand what presents the issue in the future.”

When he isn’t at work, Leo spends a great deal of his downtime spending quality time with his family and working on continuing to enhance his skills in his field by keeping up with certifications and programming computers and network switches.

Flushing Hospital Medical Center congratulates Leonel Torres as April’s Employee Spotlight!

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