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Nursing Administration
670-5578
You probably know that concerns are easily sorted out at Flushing
during business hours. From 9 a.m. to 5 p.m., Monday through
Friday, The Flushing Hospital Medical Center (like any typical
business) is fully staffed by senior professionals from executive
administrators to supervisors in all aspects of the delivery
of health care.
Unlike
ordinary businesses, however, patient care at Flushing continues
24 hours a day, seven days a week, 365 days a year. And, even
on holidays or in the wee hours of the morning, there are
professional staff on duty at Flushing in offices that are
never closed--the Nursing Administration Office and the Administrator
on Duty.
During
off hours the AOD and Nursing Supervisor are appointed the
senior voice for the entire institution. There's always someone
watching the ship, whether it be during a major emergency
or when a family needs immediate answers that perhaps the
unit nursing and support staff cannot provide.
After
hours, the Nursing Supervisor and Administrator on Duty also
handles urgent questions from the media, the police, and the
many city agencies that deal with hospitals. He or she will
be present during a medical crisis to coordinate personnel,
such as from nursing, anesthesia, transportation or radiology--or
just to listen to concerns of a patient or their family, if
necessary. The AOD or Nursing Supervisor can answer questions
about anatomical gift donation or autopsy - or get the right
person to answer the question for you.
During
regular hours, the Nursing Supervisor or Administrator on
Duty is at work serving as a liaison or referral service for
all questions that need to be resolved. For instance, they
often help the patient or family whose problem isn't neatly
solved by one department.
The Nursing
Supervisor and Administrator on Duty are sort of like a traffic
cop, and like traffic cops who magically appear and untangle
the intersection's snarl, the Nursing Supervisor or AOD can
be a patient's best friend.
The Nursing
Supervisor or Administrator on Duty can be reached at (phone
number). The hours? Simply put, all the time.
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